FAQ

Where do you ship to?

We currently only ship to Malaysia and Singapore but we are working to reach more of you girls

in other countries. Stay tuned for our new shipping updates!

How long does shipping take?

We process orders within 1-3 business days. Delivery times depend on your location, but you’ll receive tracking info to

keep an eye on your package every step of the way. Disclaimer: The courier company handling your package may take longer

to reach you if there are any unforeseen circumstances such as weather conditions, custom delays,

high demand periods, operational disruptions or incorrect address.

How do I track my order?

All orders will receive an order confirmation email and shipping notification.

You can also login to your account to view your order status directly on our website.

How do I join the BBB Club?

Joining our BBB Club is easy! Sign up on our website to unlock perks,

stay in the loop on new drops, and connect with our amazing community.

How do I care for my items?

Taking care of your items ensures they stay as fab as the day you got them. Specific care instructions

for each product are listed on its page. Have a question? Reach out—we’re happy to help!

What payment methods do you accept?

We use a secure payment gateway to ensure smooth and safe transactions, so you can shop with confidence.

We accept major credit cards and debit cards. Additional payment options may be available depending on your location.

Does Brown Babe Beauty support sustainability?
Yes! We’re committed to making thoughtful choices that reduce waste and

support eco-friendly practices. Stay tuned for updates on our sustainability journey!

How do I contact BBB team for more questions?
We’re here for you! Drop us a message via our Contact Us page.

We’ll get back to you within 1-2 business days.